Legal

Terms of Service (consumer)

10 min read

01Acceptance of Terms

Welcome to Gomry! These Terms of Service ("Terms") are a legal agreement between you ("User," "you," or "your") and Gomry Inc. ("Gomry," "we," "us," or "our"). By accessing or using our platform, services, applications, or websites (collectively, the "Services"), you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.

02Modification of Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically for updates.

03Description of Services

Gomry provides a technological platform that facilitates data exchange and payment transactions between merchants ("Merchants") and end-users ("Users"). We do not sell products or services; instead, we enable Merchants to offer their products or services to Users through our platform.

04User Accounts

4.1Registration

To access certain features of the Services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary.

4.2Account Security

You are responsible for safeguarding your account credentials and for any activities or actions under your account. You agree to notify Gomry immediately of any unauthorized access or use of your account.

4.3Account Termination

We reserve the right to suspend or terminate your account at any time, for any reason or no reason, without notice or liability to you. This may include, but is not limited to, violation of these Terms or any applicable laws or regulations.

05User Conduct

5.1Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Violating any applicable laws or regulations.

  • Interfering with or disrupting the Services or servers.

  • Impersonating another person or entity.

  • Collecting personal data from other Users without their consent.

  • Using the Services for any fraudulent or illegal purposes.

5.2Content Standards

Any content you post or submit through the Services must be accurate, lawful, and not infringe on any third-party rights. We reserve the right to remove any content that violates these Terms.

06Transactions with Merchants

6.1Merchant Responsibility

All products and services offered through the Services are sold by Merchants, not by Gomry. Merchants are solely responsible for:

  • The quality, safety, legality, and availability of their products or services.

  • Providing accurate descriptions and information.

  • Handling shipping, delivery, and fulfillment.

  • Managing returns, refunds, and customer service.

6.2Taxes

Merchants are solely responsible for collecting, reporting, and remitting any taxes associated with the sales of their products or services. Gomry is not responsible for any tax obligations related to transactions between Users and Merchants.

6.3Refunds and Cancellations

These rules apply to paid tickets and bookings purchased through Gomry from a Merchant for an event, Experience, or other bookable activity. In this Section, references to an event and a ticket include an Experience or other bookable activity and the corresponding paid booking. Purchases for which Gomry Retail is the seller or merchant of record are governed by the applicable Retail terms instead.

These rules apply only to purchases made after these revised Terms are published. Earlier purchases remain subject to the terms of sale and rights that applied to them.

These rules take priority over a conflicting Merchant refund policy. More favorable Merchant terms and rights under applicable law continue to apply.

6.3.1Event Cancellation or Deletion

If the Merchant cancels an event or deletes a scheduled event for which paid tickets have been sold, you are entitled to a full refund for each affected ticket. You do not need to submit a separate refund request.

Before Gomry completes the deletion, the Merchant must confirm the refunds and provide the funds needed to cover them and the applicable fees. Gomry will initiate the refunds as part of that process. Deleting the event does not remove the Merchant's refund obligations.

6.3.2Rejection After Payment

If the Merchant accepts your ticket request and your payment is collected, but the Merchant later rejects or cancels that ticket, you are entitled to a full refund. You do not need to submit a separate refund request. The Merchant must confirm and fund the refund before completing that action through Gomry.

If payment has only been authorized and has not been collected, the authorization is canceled instead. Your bank or payment provider determines when the hold is released.

6.3.3Start-Time Changes of More Than Six Hours

If the Merchant moves the event's scheduled start time by more than six (6) hours, either earlier or later, the current holder of an affected ticket may request a full refund. This applies to tickets purchased before the change. The time difference is measured between the previous and revised start times.

The request must be submitted within forty-eight (48) hours after the change is made. The ticket must not have been used for admission or participation when the request is submitted. The request must be made by the current ticket holder, as recorded on Gomry.

Gomry will automatically notify affected ticket holders of the revised start time, how to request a refund, and the request deadline. Eligible requests are processed automatically without further approval from the Merchant. The Merchant must provide the funds needed for these refunds.

A further change of more than six hours starts a new forty-eight-hour request period, and Gomry will send a new notification.

6.3.4Refund Amount and Fees

A full refund under Sections 6.3.1 through 6.3.3 covers the amount paid for the affected ticket, including taxes and service or payment-processing fees charged to you for that ticket, less any amount already refunded.

The Merchant must bear the transaction and refund costs, including processing fees that the payment provider does not return. These costs must not be deducted from your refund.

6.3.5Refund Method and Processing

Refunds are returned to the payment method used for the original purchase. If that method is no longer available, the payment provider's procedures apply. A ticket transfer does not change the refund destination: the money goes to the original purchaser's payment method, not to the current ticket holder.

Refunded tickets are no longer valid for admission or participation. A refund may remain pending or require further action by the Merchant or payment provider. The time for the credit to appear depends on the payment method and financial institution.

The Merchant remains responsible for funding a required refund even if its available balance is insufficient. A lack of funds does not remove your right to the refund. For help with a refund, contact the Merchant or info@gomry.com.

6.3.6Other Refund Requests and Preserved Rights

For other refund requests, including a change of plans, the Merchant's disclosed refund policy applies, subject to applicable law. You may contact the Merchant using the details provided with the event or order.

The forty-eight-hour period applies only to the start-time-change rule in Section 6.3.3. It does not limit other rights under applicable law or a more favorable Merchant policy. The refund requirements in this Section continue to apply despite any general disclaimer, liability limitation, dispute provision, or force-majeure provision elsewhere in these Terms.

6.4Disputes with Merchants

Disputes concerning a Merchant's products or services must be raised with the Merchant, which remains responsible for its obligations to you. This does not limit Gomry's refund-processing role under Section 6.3, your ability to contact Gomry for assistance, or your rights under applicable law.

6.5Invitation Feature

6.5.1 Facilitation of Invitations: Gomry provides a feature enabling a Merchant to invite Users who previously attended events in which that Merchant participated (e.g., shared events or co-hosted events).

6.5.2 Data Use Transparency: For the purpose of this feature, Gomry allows the Merchant to view a list containing the names of all Users who attended an event in which they participated. The Merchant will not have access to the User’s email address, phone number, or other contact information through this feature.

6.5.3 Communication: If the Merchant chooses to use this feature, Gomry will send the invitation email to the User on behalf of the Merchant. The communication will clearly identify the Merchant and mention the context of the invitation.

6.5.4 User Control: All such invitation communications sent by Gomry will include a clear mechanism allowing the User to opt-out of receiving future invitations of this nature.

07Disclaimer of Warranties

7.1Services Provided "As Is"

The Services are provided on an "as is" and "as available" basis. Gomry makes no warranties or representations of any kind, express or implied, regarding the Services or any content therein.

7.2No Liability for Merchant Actions

Gomry is not responsible for any actions, promises, or representations made by Merchants. We do not guarantee the quality, safety, legality, or accuracy of any products or services offered by Merchants.

08Limitation of Liability

To the fullest extent permitted by law, Gomry shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or related to your use of the Services or any transactions with Merchants.

09Indemnification

You agree to indemnify, defend, and hold harmless Gomry, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to:

  • Your use or misuse of the Services.

  • Your violation of these Terms.

  • Your transactions or disputes with Merchants.

  • Your violation of any rights of another party

10Intellectual Property

10.1Gomry's Intellectual Property

All content, trademarks, logos, and data on the Services are the property of Gomry or its licensors. You are granted a limited, non-exclusive license to access and use the Services for personal, non-commercial purposes.

10.2User Content

By submitting content through the Services, you grant Gomry a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content in connection with the Services.

11SMS Messaging Terms

By providing your mobile phone number and agreeing to receive communications through the Services, you consent to receive SMS and/or MMS messages from Gomry or from Merchants using the Gomry platform. These messages may include transactional communications such as event confirmations, reminders, updates, authentication codes, or other service-related notifications.

Message frequency may vary depending on your interactions with the Services and the events you register for.

Message and data rates may apply. You are responsible for any fees charged by your mobile carrier.

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After you send the STOP message, we may send you one final confirmation message confirming that you have been unsubscribed. Once you opt out, you may no longer receive certain service-related notifications.

For assistance, reply HELP to any message or contact us at info@gomry.com.

Mobile carriers are not liable for delayed or undelivered messages.

Your mobile information will not be sold, rented, or shared with third parties for their own marketing or promotional purposes. We only use your mobile number to provide the Services and communicate about events you interact with on the platform.

Consent to receive SMS messages is not a condition of purchase.

12Privacy Policy

Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

The Services may contain links to third-party websites or resources. Gomry is not responsible for the availability, content, or accuracy of such websites or resources, and does not endorse them. You access them at your own risk.

14Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles. Any disputes arising out of or relating to these Terms or the Services shall be resolved exclusively in the federal or state courts located in San Francisco, California.

15Miscellaneous

15.1Entire Agreement

These Terms constitute the entire agreement between you and Gomry regarding your use of the Services and supersede any prior agreements.

15.2Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15.3Waiver

The failure of Gomry to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

15.4Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Gomry may assign these Terms without restriction.

15.5Force Majeure

Gomry shall not be liable for any failure to perform due to causes beyond its reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, or other similar causes.

16Contact Information

If you have any questions or concerns about these Terms or the Services, please contact us at:

Gomry Inc. 44 Montgomery St, San Francisco, CA 94104 Email: info@gomry.com

17Acknowledgment

By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

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